Cricket and Worm Shipping Schedule
Online Cricket and Worm Order Shipping Schedule
This schedule allows us to keep our live delivery guarantee! If we boxed up your insects and shipped them out on Friday, the poor things would sit in a warehouse all weekend and may not arrive live. This is why we primarily ship crickets Monday -Wednesday. Please make sure someone signs for delivery. If no one is present to sign for the insects, we cannot honor our live delivery guarantee.
Armstrong’s ships crickets with calculated rates to your location via UPS, FedEx, and USPS. Some methods may not be available at checkout due to the shipping location. Free shipping offers are for USPS shipping only.
If no shipping options are available at checkout, your area is in a do not ship zone due to extreme heat or cold. Remove live insects from your cart for shipping options of hard goods to appear.
Special Weather Packaging
In cold weather we double box crickets and include a heat pack. In warm weather, we add cool packs for worms. Both require overnight shipping. Our website determines your location and assigns shipping options based on your location. This is why you may not have certain shipping options available to you during extreme cold or hot months.
Live Delivery Guarantee
We have been shipping crickets since 1947, so we know a lot about shipping crickets and worms all over the world! Armstrong’s guarantees live – delivery if the following conditions are met:
– the customer signs for the package upon delivery
– UPS Next Day or FEDEX Priority is chosen at checkout
– You must call our office (1-800-345-8778) the day your order is received to report a dead on arrival shipment.
We will replace your order of crickets or worms if your delivery is dead on arrival. Armstrong’s does not refund shipping costs for dead on arrival insects. Even though we do our best to ensure your insects arrive fresh and lively, we cannot control what happens once they leave our facility. Many things can happen to your order – packages can get crushed or bent, the insects can sit in a cold or hot truck longer than expected, or they can be lost in transit. We suggest having your order of live insects shipped to your place of work if you will not be present to receive them at home. There is no Live Delivery Guarantee on worms during the months of June-September. Our goal is to get your insects to your door just like they left our farm – healthy, happy and lively. Thank you for being an Armstrong’s customer!
Order cutoff time is 12:00 PM CST.
Second day orders placed by 12:00 PM CST ships Monday – Wednesday. Overnight orders placed by 12:00 PM CST ships Monday – Thursday
Orders placed after the cutoff time are held and shipped on Mondays.
Saturday delivery fee is $30 and must be arranged with the farm. Please call our office to request this service.
Crickets: Crickets can endure heat but are sensitive to colder temperatures and must be shipped with heat packs during winter months. Crickets are hearty creatures; however, when left in excessively hot temperatures for a length time, it increases the possibility of death during shipment.
Worms: Most worms can endure the cold but are sensitive to warmer temperatures. All worms are required to be shipped Next Day Air with cool packs during summer months. No live delivery guarantee on worms June through September.
Call us at 1-800-345-8778 for more information.
Our customer service department is open:
Mon – Thur 7:15 AM till 4:15 PM CST
Friday 7:15 AM till 11:45 AM CST
Additional charges: If you are ordering more than 10 boxes combined of crickets and/or worms, additional shipping charges will apply. You will be contacted to collect the additional charges before your order is processed.